Customer Services
About Circle 33 Housing Trust
Circle 33 Housing Trust directly manages 8,300 general needs properties in London, provides maintenance services to 3,300 supported, commercial and leasehold properties, and has a high profile in London as a leading social housing provider and member of the G15 of Housing Associations, whilst enjoying the benefits of being part of a national housing group.
Key information about Circle 33
Number of homes owned and managed | 16,171 |
Average rent | £86.27 |
Annual turnover | £72m |
Number of staff | 165 |
Staff turnover | 8.1% |
The Circle Group provides ‘central’ staff to deliver specialist services such as finance, human resources, training, development, strategic asset management, policy and performance, IT, business services, supported housing and non social rented property management.
Circle 33's owned homes for older people and supported housing (2,200) are locally managed via Service Level Agreement by Circle’s Support Initiatives department, and likewise leasehold, shared ownership, key worker, temporary social housing and other non-social rented homes (1,200) are managed by Circle Anglia’s commercial services department.
Following a stock rationalisation exercise in August 2007, 3,400 general needs homes outside London and in Tower Hamlets are managed on Circle 33’s behalf by other Registered Providers (RPs) within Circle to facilitate more local service delivery and stronger neighbourhood management. At the same time and on the same basis, Circle 33 took responsibility for management of 568 South Anglia Housing owned properties in Barking and Dagenham.
NHF Benefit changes leaflet 
