Customer Services
Rent & finance
You can quickly and safely pay your rent online, using Allpay's secure website, or calling Allpay:
0844 557 8321
You can also view your rental payments history by logging in above to 'My Account'. (You'll need to create an account, with your tenant ID, Allpay number and a current email address to hand, to receive your log-in). Or you may want to request a statement to be posted to you.
Welfare reform calculator
Reforms are coming in 2013, to the way welfare benefits are calculated, capped and distributed. If you are concerned that these will affect you, or would just like to know what you may be entitled to, please use our welfare reform calculator below.
Open the Welfare reform calculator >>
Find out more about important changes to welfare and benefits in 2013 >>
You can find out about our rent arrears policy. If you are having financial difficulties, please don't hesitate to call one of our customer services representatives to discuss it:
0800 073 0417 or
020 7447 3100
Or fill out our customer callback form, explaining your enquiry, and we'll be in touch.
NHF Benefit changes leaflet 
