Customer Services
Aids and adaptations
We are committed to providing adaptations to the homes of residents who are disabled or have problems moving round so they can live safely and independently for as long as it is possible.
We provide in-house funding for minor adaptations, and will assist you to apply for a Disabled Facilities Grant from a Local Authority for major adaptations.
Adaptations do not include the following work:
- Work outside unless it is necessary to allow access to the property.
- Supplying or installing mobility scooter ramps or storage space.
- Portable aids and equipment, and adaptations which are not fixed or fitted to any part of the building - these are the responsibility of the local authority.
- Sound insulation, double glazing and central heating.
- Like-for-like replacements unless they are covered by a service charge.
If you would like to request an application please contact us.
There is a very high demand for major adaptations. If there is funding available and there isn’t a need to apply for a DFG, we will add your details to the adaptations programme waiting list.
