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A new approach to Social Housing regulation

25/04/12 at 12:24

With effect from 1st April 2012 the regulation of social housing landlords in England has changed. The Tenants Services Authority (TSA) has closed and its regulation function has transferred to the Regulation Committee of the Homes and Communities Agency (HCA).

Shard End resident shortlisted tenant of the year

04/04/12 at 16:17

A dedicated Shard End resident with a passion for his community has been recognised by TPAS (Tenant Participation Advisory Service) for his outstanding contribution to his neighbourhood and housing association.

Mercian Housing Association development ‘The Orchard’ highly commended at Housing Innovation Awards

23/03/12 at 16:13

Mercian Housing Association’s development ‘The Orchard’ has been highly commended in the category of ‘Most Innovative Supported / Sheltered Housing Scheme’ at the 2012 Housing Innovation Awards.

Understanding our customers

08/03/12 at 17:21

Circle is looking at how it provides its services to ensure we put our customers at the heart of our business. To help us understand what customers think of us, what services are most important to them and how they want to use those services, we have asked a research company called Customer Faithful to carry out some customer research.

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