Neighbourhood team

We have five Neighbourhood Officers that work in our Neighbourhood Team. Their role is to spend most of their time on their 'patches' (areas that they manage) meeting, visiting and speaking to our residents. They will deal with tenancy issues, anti-social behaviour, abandoned vehicles, fly tipping, graffiti, grounds maintenance, cleaning and all other issues that relate to the local area. You can discuss any housing issue with your Neighbourhood Officer and can arrange for them to come and see you in your home. This is part of our aim to bring our Housing Service closer to you. The Neighbourhood Team is managed by our Neighbourhood Manager, David Mullard, who manages and co-ordinates the work of the team.

Ann Knight Ip
Ann Knight

Ann began working for Mercian in 2001. Previously she managed our properties in North West Birmingham and Sandwell. She currently manages properties in areas including Handsworth, Great Barr, Newtown, Smethwick and West Bromwich.

Linda Johnson Ip
Linda Johnson

Linda began working for Mercian in October 1994 and has previously worked in Sales, Income and generic housing management teams. She now manages our homes in Central and North Birmingham including our properties in Edgbaston, Digbeth, Highgate, Erdington and Kingstanding.

Jo Bedworth
Jo Bedworth

Jo previously worked at our Walsall Housing Office and has worked for Mercian since 1992. She now manages our properties in Walsall & Shropshire including Highgate, Darlaston, Willenhall, Bridgnorth & Highley.

H Kang
Harvinder Kang

Harvinder has worked for Mercian since 2004 and manages our properties in South West Birmingham, which include Harborne, Longbridge, Rubery, Northfield, Kings Heath & Kings Norton.

Gill Parkes
Gill Parkes

Gill began working for Mercian in 2012 as the Neighbourhood Officer for approximately 600 homes in Coventry, Rugby, Nuneaton and Bedworth. Gill has over 13 years experience working in the social housing sector, with a specialist knowledge in managing Anti Social Behaviour and has previously worked for housing associations in Birmingham, Northampton and Milton Keynes.

Our Neighbourhood Officers also manage our properties in Shard End, Kitts Green, Sparkbrook, Tyseley, Acocks Green, Solihull and Willenhall (Coventry)

Last modified 31/10/12