Our normal office hours are 9am to 5pm, Monday to Friday, for general enquires. You can report a repair between 8.30am and 5.30pm
If you have an enquiry, or would like to get in touch with Merton Priory Homes, please contact us on the details below:
Telephone 0300 500 3000 (We welcome calls via the Text Relay service)
Fax 0203 441 8600
Digi Tv: This offers services similar to those on this website but can be accessed on Sky and Virgin TV using your remote control, on your mobile phone, on your computer and on the Nintendo Wii.
You can report a repair or anti-social behaviour, request leaflets , make a complaint, view options to get involved in improving services, view local events in your area, get information on local bus and train times, GPs and Jobcentre Plus jobs.
Click on how to access Digi Tv (71 KB) for instructions.
In person: You can visit or write to us at:
Merton Priory Homes
1 Central Road
Morden, Surrey, SM4 5PQ
Our reception area is welcoming, fully wheelchair accessible and there is a mobile induction loop for those that need one. We also have two British Sign Language qualified reception staff and provide, on request, a translation and interpreting service for our customers who may have difficulties reading or communicating with us in English.
There are private interview rooms, an area set aside for children to play and a desk with a computer for our customers to use.
Out of Hours Service
If you have an emergency repair, Anti-social Behaviour issue or would like to speak to a Neighbourhood Warden outside of our normal office hours, please call us on the same number 0300 500 3000 and you will be put through to our 'out of hours' service.
There is free parking, including designated disabled parking bays for customers.
Benefit changes are coming in April 2013
Are you aware what benefits you are entitled to?
Click house exchange website for details of how you can join the scheme and exchange your home.