Customer Services
Get Involved
There are many ways that residents can get involved to influence decisions, which affect the services that they receive, both together and as individuals.
The key aim of our work with residents is to ensure that your views are heard, that you are kept informed and are able to participate in shaping the services that you want at a level that suits you. Below are some of the ways you can get involved:
Estate Services Improvement Group
Estate Champions
Repairs Service Improvement Group
Community Safety Service Improvement Group
The Street Properties and Small Blocks Forum
Involvement Opportunities for Leaseholders
Involvement Opportunities for Freeholders
Residents’ Forum
Residents' associations
Become a Mystery Shopper
Readers’ panel
Estate Inspections
Our Resident Involvement Statement (1.7 MB)
Residents have been at the heart of everything that we do. The attached report shows how residents involvement has impacted our services and how it has made a difference.
Circle energy savers
- Get handy energy-saving tips from our Energy Savers website >
- Watch our energy saving films >
House Exchange
Click house exchange website for details of how you can join the scheme and exchange your home.
