Estate Services Improvement Group

The group reviews information about performance of the Estate Services, assists with developing the service improvement proposals and reviews their implementation. The group acts as a scrutiny panel for all aspects of the service helping tailor the service in line with residents needs.

Residents talking with staff Attached to this group will be a number of active work groups. These will be open to any other interested residents who would like to actively take part. Working groups will look at key areas of the estate services and where appropriate, under-take training to become resident inspectors and mystery shoppers.

The Estate Services Improvement Group meets quarterly;

The next scheduled meeting is set to take place on:

  • Date: Thursday 2 February 2012
  • Time: Refreshments are at 6.30pm and the meeting starts at 7pm.
  • Venue: Merton Priory Homes, the Grange, 1 Central Road, Morden, SM4 5PQ

The group is open to any and all residents interested in working with us to improve the service.

Furture meeting dates:coming soon!

If you are interested or want to find out more information please contact the Consultation and Communications Team on 0300 500 3000 or email us at getinvolvedmerton@circle.org.uk.

Last modified 12/01/12

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