Customer Services
Involvement Opportunities for Freeholders
What can I get involved in?
MPH Freeholder Meetings
We will be holding a series of meetings to discuss freeholder issues on the dates below. Please get in touch if you would like to attend:
21st March 2012, 6.30pm for 7pm
Freeholder Handbook
A Freeholder Handbook is being developed to inform freeholders of their rights and responsibilities and the way MPH and Circle Living manage and charge for services. We would like freeholders to review and agree the content of the handbook. We will be asking freeholders to be involved in its development via the surgeries.
Circle Living Resident Champions
We are looking for resident champions to work with staff in improving the service they receive. A resident champion is a resident who volunteers as a point of contact between the Circle Living team and the estate/block/street in which they live.
Circle Living Service Improvement Panel
The new Service Improvement Panel involves homeowners from across Circle Living. All homeowners can apply to join. The panel will review and scrutinise Circle Living services and be a voice of homeowners to the Circle Living board.
Estate Service Improvement Group
You are invited to get involved in the Estate Services Improvement Group run by the Estate Services Manager, Glen Burnell. The next meeting is on July 14th 2011.
Circle Living Mystery Shopping
If you would like to get involved with testing the services MPH and Circle Living provide, then you might be interested in Mystery Shopping. Homeowners are asked to call, email and write to staff to test the quality and speed of their response.
Please contact Thomas Berry or complete the form below if you would like to be involved in any of these activities.
Thomas Berry
Customer Liaison Officer
Circle Living
T: 0300 500 3000
E:Thomas.berry@circle.org.uk
Circle energy savers
- Get handy energy-saving tips from our Energy Savers website >
- Watch our energy saving films >
House Exchange
Click house exchange website for details of how you can join the scheme and exchange your home.
