Report a repair

Before reporting any repair to Mole Valley Housing Association, please check that it is not one which is your responsibility. Your tenancy agreement explains what repairs you are responsible for.

We operate a 24-hour repairs reporting system. You can report a repair to us in a number of ways.

Telephone

General repairs

Freephone 0800 634 9876 (from a landline) or 0300 333 0001 (from a mobile) choosing option 1.

Hot water or heating

GAS – Quality Heating direct on 0808 156 1518
ELECTRIC - General repairs on 0800 634 9876 (from a landline) or 0300 333 0001 (from a mobile) choosing option 1.