Customer Services
Reporting repairs
Before reporting any repair to Mole Valley Housing Association, please check that it is not one which is your responsibility. Your tenancy agreement explains what repairs you are responsible for.
We operate a 24-hour repairs reporting system. You can report a repair to us in a number of ways.
Telephone
General repairs: freephone 0800 634 9876 or 01306 505 555.
Hot water or heating
GAS – Quality Heating direct on 0808 156 1518
ELECTRIC - General repairs on 0800 634 9876 or 01306 505 555
This website
By completing our quick online form >
You can email your repair request to: repairs@mvha.org.uk
Post
If your repair is less urgent, you can post the repair request to:
Regent House
Station Approach
Dorking
Surrey RH4 1TF
MVHA resident review 2010-11 
