Responsibilities - ours and yours

Mole Valley Housing Association’s Responsibilities

Mole Valley Housing Association is keen to ensure that your home is well maintained and kept in good repair. As this is the case, Mole Valley Housing Association is responsible for:

keeping the structure of your home in good condition
servicing of gas appliances on an annual basis
the external decoration of the property and any shared parts
carrying out repairs to the property and replacing of fixtures and fittings, which are the responsibility of Mole Valley Housing Association.

There are certain repairs that are your responsibility under the terms of your tenancy conditions.

Your responsibilities

Residents are responsible for some minor repairs and maintenance issues and renewal of the items which include:

replacement of electric fuses and bulbs (including strip lights)
broken or cracked glass
broken or lost keys
window and door locks
wasps, ants or other pests except in communal areas
repair and replacement of toilet seats
plugs for sinks and wash hand basins
blockages to waste pipes & drains
replacement of cords to ceiling switches
TV aerials not provided by Mole Valley Housing Association
door numbers and letter boxes
minor cracks in plaster
internal redecorations
any fixtures and fittings not provided by Mole Valley Housing Association e.g. any improvements tenants carry out themselves
replacement of tap washers
sweeping of flues on an annual basis if solid fuel fires are in use