Russet Homes News

Electricity fault may affect services today

Mon, 17 Jun 13 09:30:24 BST

We are currently experiencing a significant electricity fault in our network at Basted House. This is likely to affect our services today, including our contact centre and phones.

Community Hero Award Nomination Form

Tue, 30 Apr 13 10:20:11 BST

Please complete one application per person per category as this will help our judging panel to make that difficult decision the winners of each category.

My Home Energy Switch

Mon, 22 Apr 13 10:12:03 BST

Helping you choose the best energy tariff - a new tariff switching service is now available for all of our customers.

Planned maintenance and Improvements

Thu, 4 Apr 13 13:18:02 BST

To ensure our homes and buildings are maintained and improved in line with the Decent Homes Standard, we agree a five year programme of works with our contractor, United House.

Changes to welfare 2013: how it may affect you.

Tue, 2 Apr 13 13:06:04 BST

As you may know, reforms are coming in 2013, to the way welfare benefits are calculated, capped and distributed. Find out about the under-occupancy penalty, your welfare entitlement and other help and support for the reforms.

Easter Closure

Thu, 28 Mar 13 16:26:45 GMT

Russet offices are closed from 5pm Thursday 28th March for Easter and will reopen at 8.45am on Tuesday 2nd April (contact centre will be open from 8.30am)

How we prioritise a repair

Fri, 1 Mar 13 09:29:02 GMT

We group repairs under three types:

Annual rent increases 2013

Thu, 28 Feb 13 17:17:51 GMT

From April 2013, there will be a rent increase for our residents. The document below provides some questions and answers about why this is happening, and how it affects you.

Help for people to get into work is at hand

Mon, 11 Feb 13 16:43:48 GMT

There is now help for local people who are currently unemployed or looking for a new career or training opportunities.

Circle launches new employment and skills portal as Apprenticeship Week begins

Mon, 11 Mar 13 09:50:29 GMT

Our brand new employment and skills web portal is open to celebrate National Apprenticeship Week. The new resource www.circleopportunities.org.uk provides information on apprenticeships, gives advice on CV writing, covering letters and application forms, and can advise on job searching, training and staying motivated.