Customer Services
Goodbye to the Games!
So it’s time to bid farewell to east London’s summer of sport. The torch has been put out and the athletes are on their way home. The Games and have been Great Britain's most successful ever, with medals galore and a party spirit in London that will linger long in the memory.
Prior to the Olympics, Old Ford planned for the Games period to ensure we were delivering the right level of service to our customers. For over a year, we worked with Circle Group and housing partners; local authorities; the police and others to minimise the impact for Old Ford residents.
We're happy to report that all our preparations meant that we were successful in this. In addition, Old Ford has arranged fun events for the community as well as helping local people into work for the period and providing training for their futures
- Of the 908 repair jobs raised between 27 July and 10 September, 779 have been completed so far. Despite planning for an emergency-only repairs service, were able to complete 516 non-emergency jobs during the Games period
- We received no complaints relating to our service changes from our residents
- Old Ford, in partnership with Circle Living, provided security training and qualifications for 31 Tower Hamlets residents before the Games began. They were employed by Old Ford to provide additional security on the estates nearest to the Olympic Park for the duration of the Games
- Our Eastside Youth and Community Centre was an official mini-live site for the Games, allowing young people in Bow to watch Team GB's triumphs throughout the Olympics
- Bow residents also enjoyed a community torch relay and bonfire party to help celebrate the Olympic spirit.
