Customer Services
Managing your money
Free Financial Health Check
We believe that whatever the situation is with your finances, it’s good to know where you stand and that you are making the most of your hard earned money.
We’ve found a great new online money planner, it's from the Money Advice Service, and it’s called the health check. The Money Advice Service is here to help everyone across the UK to understand and manage their money better.
Spending just a few minutes answering some straightforward questions on the health check will get you an easy-to-follow personalised action plan with the top three things you can do to make the most of your money right now, and to plan for future goals.
Best of all, it’s free and it’s unbiased. The Money Advice Service won’t recommend a particular product or provider or try to sell you anything, it really is just trying to help you make the most of your money.
Click here to take the health check now.
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Debt and arrears advice
You can find out about our rent arrears policy by clicking here. If you are having financial difficulties, please don't hesitate to call one of our customer services representatives to discuss it; you can speak to someone on 0203 583 1515 . Alternatively you can fill out our customer contact form, explaining your enquiry, and we will be in touch.
Free online debt advice
If you’re struggling with your debts please don’t go to a fee-charging debt company. StepChange Debt Charity are the UK’s leading debt management organisation. They have over 20 years’ experience providing free, impartial debt advice and debt solutions to anyone in financial distress.
For anonymous advice now, try their online debt help tool - StepChange Debt Remedy. Debt Remedy will ask you some questions about your situation and recommend a debt solution tailored to your needs.
Find out about StepChange debt management >>
Or use the StepChange online debt remedy tool >>
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The benefits calculator
If you would like to know what benefits you may be entitled to, try using the benefits calculator by clicking here
