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Resident survey

Enventure Research (a Market Research Society member) is carrying out a survey of some residents. The survey will be exploring how residents view our regular publications and whether these need to change to better meet people’s needs.

Enventure will undertake 200 telephone interviews with residents during November and December using their in-house contact centre. Interviews will only be conducted between 9am and 8.30pm Monday to Saturday and 10am and 6pm on Sunday.

Only residents who took part in our Super Survey in the summer and agreed to take part in further research are being contacted and all findings are reported back to Clarion anonymously. Taking part in this research is voluntary - nobody is required to answer the survey questions who does not want to.

The findings of the survey will inform us about the value that residents place on our publications, what they enjoy receiving, what they do not, and how they wish to receive information from us in the future. The data will be used to ensure that we deliver easily-accessible, useful information to our residents in a format that suits them.