Roddons took over the management of almost 4,000 homes from Fenland District Council in November 2007 and made 32 commitments to tenants to invest heavily in transforming homes and communities.
Roddons’ achievements during this period include:
- Meeting the Fenland Standard, stricter than the Government’s Decent Homes Standard, for 100% of its housing stock by spending £20.2 million on property improvements.
- Achieving customer satisfaction with repairs figures in 2012-13 of 95.3%.
- Helping over 200 tenants this year alone through its ‘Money Matters’ service, with advice and support around financial difficulties and benefits entitlement which has resulted in £126,000 of additional income for tenants.
- Being one of only just over 40 organisations in the whole country to achieve National Accreditation from the Tenant Participation Advisory Service (TPAS) for the quality and impact of its work in Resident Involvement.
- Delivering £1million to various projects across Fenland through its Roddons Community Fund in order to enhance and improve the life chances of residents – including the ‘Care in the Home’
project for vulnerable people run by the Red Cross.
- Operating additional decorating and gardening schemes which have helped almost 400 vulnerable elderly and/or disabled residents a year.
- Winning the Best New Dwelling and the Community Award in the Fenland Design Awards, 2011.
- Building 106 new affordable homes, with a further 47 currently on site for construction and a further 268 planned. The stock transfer commitment to develop 500 new affordable homes within Fenland is subject to a formally agreed extension with Fenland District Council (to March 2016). This acknowledges the exceptionally difficult circumstances for housing development followed the financial crisis of 2008 and resulting recession.