Customer Services
Paying your rent
Your rent pays for the services we provide for you and other residents. It is therefore important that everyone pays on time.
Rent is charged on a weekly basis each Monday. There are usually 48 rent paying weeks each year. If you are in arrears then you should continue to pay during the non collection weeks in order to catch up.
If you pay your rent on time (and don't break your tenancy agreement either) you will automatically be entered in our quarterly 'Roddons Rewards' draw.
How can I pay my rent?
All rents are due weekly in advance. If you wish to pay monthly you need to pay monthly in advance. You can pay your rent by the following methods:
- By Direct Debit
- By Standing Order
- Using your Allpay card at outlets showing the "Pay Zone" sign
- Over the internet using the quick link to the "Payments Online", which takes you to Allpay's secure payments site
- Calling Allpay on 0844 557 8321. Payments by debit or credit card
- Telephone Customer Services to make a payment - 0800 111 6447 from a landline or 0300 333 6557 if calling from a mobile.
- By post, never post cash, always send a cheque or postal order
- By cash or cheque at any Fenland@your service shop
NHF Benefit changes leaflet 
Roddons energy-saving tips
Take a look at our energy saving videos. Lower your bills and help save the environment.
