An adaptation is a change that we can make to your home to enable you to live more independently.
Adaptations are carried out for residents that are disabled or in poor health and finding it difficult to do things around the home. We will look at cases where Adaptations are needed for other family members on an individual basis. To be eligible for any adaptation you must be named on the tenancy or be the parent or guardian of a child and the property must be their main residence.
No. Roddons Housing Association will coverall costs for works deemed necessary by our Occupational Therapist.
In order to get an adaptation you may need to be assessed by an Occupational Therapist (OT). This is to make sure we provide what you need. To request an OT assessment you please contact our Customer Services Centre on 0800 111 6447 (if calling from a landline) or 0300 333 6557 (if calling from a mobile), to complete a telephone assessment. Once you have completed a telephone assessment we will aim to contact you within ten days to explain the next steps. In most cases an Occupational Therapist (OT) will visit to assess your needs.
Adaptations are split into major works and minor works and the time it takes for the works will vary. The following are examples of the Adaptations Roddons will carryout?
If you feel your property needs an adaptations in any way please make a request for an OT Assessment via our Customer Services Centre on 0800 111 6447 (landline) or 0300 333 6557 (if calling from a mobile).
If you would like to move to a different property you will need to complete a Home-Link application form. For more information please contact our Customer Services Centre on 0800 111 6447 (landline) or 0300 333 6557 (if calling from a mobile).
Not usually. In most cases, once we have completed any major adaptation to your property (for example, level access shower, ramped access, widening of doorways) we would expect you to stay for a minimum of two years. We would remove you from the Housing Register during this time.
While you are waiting for a property that is more suitable for your needs we will try and carry out some minor adaptations (grab rails etc) while you are waiting.
You will need to contact our Customer Services Centre on 0800 111 6447 (landline) or 0300 333 6557 (if calling from a mobile) and we will arrange for an OT review. If the OT confirms your circumstances have changed considerably you will be asked to complete a new Home-Link application form.
If you think you are eligible for an adaptation you can apply to Roddons Housing Association, or someone can apply on your behalf.
If you contact us about an adaptation we will respond promptly. We will tell you more about how the adaptations process works.
You can apply or ask for more information about this service or other services we offer to residents by phone, e-mail, letter or in person.
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