Customer Services
Major work
For larger adaptations we involve the Occupational Therapy Bureau and the Local Council's Grants Officer, who will undertake a financial assessment to see if a Disabled Facilities Grant can be awarded. Income and savings will be taken into account in asessing how much grant can be offered. We can co-ordinate the work on behalf of the tenant.
The key steps in the process are:
- A referral to Kent County Council's Occupational Therapy Bureau (your Area Housing Officer or Housing Support Officer can do this for you).
- A visit from an Occupational Therapist, who will identify the adaptations that are needed.
- A referral to the local council, who will assess eligibility for Disabled Facillities Grant.
- Preparation of plans and a specification.
- Obtaining estimates for the work and submitting a formal application for Disabled Facilities Grant.
- The adaptation works themselves, which will be supervised by one of our surveyors and 'signed off' by an Occupational Therapist.
For more information about Disabed Facilities grant, please contact your local council:
Tonbridge & Malling Borough Council (phone 01732 844522)
Kent County Council (for information about the Occupational Therapy Bureau) (phone 01622 221832)
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