How Can I Get Involved?

Wherry Residents have the opportunity to get involved at various levels in setting, monitoring and reviewing policies, procedures, service and performance standards.

I get involved 3
Aylsham resident Anja Grau tells us why she gets involved

You can get involved in loads of areas, including:

Customer care
Informing, consulting and involving residents, including handling collective complaints and taking remedial action
Environmental work and improvements
Repairs and maintenance
Neighbourhood issues and tackling anti-social behaviour
Neighbourhood and estate management
Allocations and lettings, including choice-based lettings, the ‘letting standard’ and dealing with empty homes
Policies and procedures for collecting rents and service charges, tackling arrears, providing debt advice, and debt recovery procedures
Terms and conditions of tenancy, tenancy management including enforcement of tenancy conditions, and helping residents to sustain their tenancies
Equality and diversity policies and procedures, including race equality policies and policies on preventing and tackling racial harassment
Procurement, partnering and contractors’ performance

For more information on the involvement opportunities we offer see the List of Resident Involvement options. There is something to suit everybody no matter how much or little time you can spare.

We also run a course called Ways to Get Involved which runs through all the different ways that you can have your say and get involved.

To speak to someone about getting involved, please call 01603 595 140 or freephone 0800 694 0165 and ask for the Resident Involvement team or e-mail us on wherryinvolvement@circle.org.uk

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