You Said, We Did

You are probably aware that we regularly conduct surveys and consultation activities with our residents. You may, however, wonder what the outcomes of these consultations are.

Our most recent 'You Said, We Did' poster will tell you how your voices are making a difference to the services we provide.

Please click on the link below for the pdf document

You Said, We Did - Mystery Shopping Feedback Spring 2011

You Said, We Did - Mystery Shopping Feedback Spring 2011 (114 KB)

We are always eager to listen to resident's suggestions on how we can improve our services. If you would like to have your say please visit our list of resident involvement options or contact the Resident Involvement Team for more information on 01603 595140 or e-mail us on Wherry resident involvement email

You can also view previous 'You Said, We Did' information by clicking on the links below.

You Said, We Did - May 2011 (499 KB)

You Said, We Did - ASB Customer Journey Mapping (625 KB)

You Said, We Did - Aids & Adaptations Review (452 KB)

You Said, We Did - February 2010 (785 KB)

You Said, We Did - Kitchen & Bathrooms (436 KB)

You Said, We Did - Defects Review (519 KB)

You Said, We Did January 2009 (45 KB)

You Said, We Did December 2008 (39 KB)

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