If you call our customer services team with an enquiry of this nature it will probably be the Property Team that deals with your issue.
If you want to log a repair online please click here. To contact us to log a repair please telephone our Freephone number 0800 694 0165 or 01603 703500 if you are using a mobile.
You can also download a copy of this document
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| The Team - These people may visit your home |
|---|
Stuart Hearth - Responsive Manager
Email: WherryRepairs@circle.org.uk
Stuart is responsible for overseeing reactive repairs to to all Wherry properties.
Richard Claxton - Senior Responsive Surveyor
Email: WherryRepairs@circle.org.uk
Richard deals with more complex day to day repairs and one-off projects such
as structural and settlement works.
Sue Atkins – Surveyor Aids and Adaptations
Email: WherryCare@circle.org.uk
Sue specialises in putting disabled adaptations in our properties. She works closely with Occupational Therapists, District Councils and a range of contractors to ensure the improvements required are carried out.
Suzanne Eaglen – Surveyor Improvements
Email: WherryRepairs@circle.org.uk
Suzanne manages our improvement programmes for the replacement of kitchens and bathrooms.
Chris Cameron – Surveyor for Cyclical and Planned
Email: WherryRepairs@circle.org.uk
Chris manages our cyclical programmes for external repairs and painting, insulation works, roofing works and the window and door replacement programme.
Tara Gardiner – Technical Assistant
Email: WherryRepairs@circle.org.uk
Tara is responsible for managing the asbestos surveys and for the administration on sewage treatment plants.
Jon Fox - Senior Void Surveyor
Email: WherryRepairs@circle.org.uk
Jon deals with more complex voids as well as policy and procedure issues that relate to the void service. He also deals with issues relating to new build properties.
Corinne Morley - Maintenance Surveyor
Email: WherryRepairs@circle.org.uk
Corinne deals with pre and post inspections of day to day repairs.
Gillian Gedge - Maintenance Surveyor
Email: WherryRepairs@circle.org.uk
Gillian deals with pre and post inspections of day to day repairs.
Steve Miles - Void and Responsive Surveyor (Cambridgeshire/Peterborough)
Email: WherryRepairs@circle.org.uk
Steve provides the void and responsive service from the Cambridge office.
Kevin Ball – Responsive & Voids Surveyor
Email: WherryRepairs@circle.org.uk
Kevin provides the void and responsive service in Norwich.
| The Team - These are the people behind the scenes |
|---|
Becky Leonard – Performance Manager
Email: WherryRepairs@circle.org.uk
Becky looks after the performance information for the team ensuring that the team continues to improve performance for our customers.
Susan Schofield – Delivery Manager
Email: WherryRepairs@circle.org.uk
Susan looks after the contracts for our properties, such as kitchen and bathroom replacements, heating upgrades, insulation upgrades, asbestos removal, aids and adaptations, tree contracts, sewage contracts and the gas and solid fuel contracts.
Claire Szwarko - Policy Asset and Systems Manager
Email: WherryRepairs@circle.org.uk
Claire ensures that we comply with current Policies, is involved in checking and compiling data for Asset Programmes and is involved in the development of new systems.
Stuart Lake – Property Performance Officer
Email: WherryRepairs@circle.org.uk
Stuart pulls together the performance information for the team.
Sam Van Deventer – Property Services Administrator (Gas)
Email: WherryRepairs@circle.org.uk
Sam is responsible for the administration of the gas contract including monitoring gas safety certificates.
Frances Willgress - Property Services Administrator (aids and adaptations)
Email: WherryCare@circle.org.uk
Frances administers the disabled adaptations process.
Matthew Newbold - Property Services Administrator (Complaints)
Email: WherryRepairs@circle.org.uk
Matthew is the complaints co-ordinator for the service area.
Lucy DeOsma - Property Services Administrator
Email: WherryRepairs@circle.org.uk
Lucy is responsible for administration on voids and new build properties.
Vacant - Property Services Administrator
Email: WherryRepairs@circle.org.uk
This role is responsible for administering performance improvement within the team.
Michael Spinks - Property Services Future Job Fund Employee
Email: WherryRepairs@circle.org.uk
Michael is working alongside the Administrators to gain valuable career experience.
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