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Introducing our Neighbourhood Team

We’ve changed the way we work to focus on providing you a better service.

You told us you’d like to see your Neighbourhood officers deal with the issues that really matter to you, at a local level. With our new team of Neighbourhood Officers we can now offer a better, more efficient service in your community.

Our Neighbourhood Officers will be on hand to help with all of your tenancy management queries. They will also be involved in what’s happening in your area, spending far more time on your estates meeting with you and reporting back your concerns/feedback to help us to continue to deliver a resident driven housing service that is focused on your needs. For more information on who your Neighbourhood officers are, please see below  or call us on: 0300 500 8000.